Marshfield Utilities provides Electric and Water Service to its customers. We also provide wastewater billing service for the City of Marshfield.
Date Due: Bills are mailed monthly and are due 15 days after mailing. Customers can mail their payment using the return envelope provided with the bill.
Paying Stations: For your convenience, current utility bills may be paid in-person at any of the following locations:
|City Hall (Finance Office, 5th floor)||Associated Bank||Central City Credit Union|
|M & I Central Bank & Trust||Marshfield Savings Bank||Pioneer Bank|
|Marshfield Utilities Main Office (7 am to 5 pm, Monday through Friday)|
Automatic Bill Payments: You can simplify your life with PowerPay®, the automatic bill payment plan. When joining the PowerPay® program, your utility payment will be automatically deducted from your checking or savings account each month.
Budget Payment Plan: To manage high winter or summer electric bills, ask us about even payment plans. This allows you to average estimated annual use into even monthly payments. Each six months your payment amount is reviewed to reflect your actual use. At the end of a budget year, your bill is adjusted to correct over billing or under billing. These plans are available to all residential electric and water customers.
Prompt Payment of Bills: A charge of no more than 1% per month will be added to bills not paid within 20 days from the date of issuance. The late payment charge shall be applied to the total unpaid balance for electric and water utility service, including unpaid payment charges.
Past-due Bills: Utility bills with a past-due disconnection message, must be paid at our main office at 2000 S Central Ave. If past-due bills are paid at any other pay station or mailed, payments may not reach our office in time to avoid termination of service because of non-payment.
Financial Assistance or Counseling Referral: Our office maintains a list of agencies and programs which provide financial assistance of financial counseling. Low-income customers may also qualify for fuel assistance. To learn how you may apply, please contact your local department of social services. Eligibility depends on family size and income.
Reconnection of Service: Our personnel are available to evaluate and negotiate the reconnection of service and our service personnel are available to restore service 24 hours a day. A charge is made for the reconnection of all services and the charge is higher for reconnections done after normal working hours.